Software testing is an important process in the software development life cycle. However, many enterprises with limited resources as well as expertise and time have chosen to outsource testing services as an effective alternative to internal resources.

In this article, we will explore 5 reasons to outsource software test automation services to help businesses have more information in choosing between insourcing and outsourcing.

1. Cost effective

Using outsourced testing services helps businesses reduce costs on personnel, management and infrastructure for software testing activities.

Investing in human resources and infrastructure for internal software testing is always a challenge for businesses with limited resources. By using the testing service of a software testing company, you can avoid some of the following problems:

• Lack of testing human resources in the context of the increasingly fierce battle for technology talent.
• Recruitment costs and benefits for employees in the IT industry are high.
• Low ROI due to low usage demand but high cost of infrastructure investment (software, test equipment).

2. Improve the quality of the test

Outsourcing testing services helps businesses improve testing quality thanks to highly qualified human resources, diverse testing methods and access to more objective perspectives.

Benefits of human resources: Testing human resources at companies specializing in providing software testing services are usually well-trained and have long-term experience in the profession. In addition, professional services firms are more likely to attract industry professionals. As such, outsourcing testing helps businesses of all sizes access high-quality human resources and perform testing more accurately.

Various test methods: In some cases, combining different testing methods helps to increase the efficiency of error detection and reduce software testing costs in the long run for the business. However, investing in a multi-specialty in-house testing team is always a challenge. Example: The trend of combining Manual and Automated Testing methods in one software product is becoming popular.

Manual testing for functionality testing, compatibility testing: Automated testing for API testing and performance testing, as well as repetitive operations. However, automation requires testers to be able to code and support software tools like Selenium, Katalon, and not every manual tester can quickly switch to automation. . Therefore, outsourcing testing will help businesses stay up to date with the latest testing technologies and methods, resulting in higher error detection efficiency and long-term benefits.

Access to multiple perspectives: The internal testing team may have biases or prior knowledge of the product and focus only on those aspects. However, an external testing team with no prior knowledge of the product will pay attention to all angles and tend to evaluate bugs more objectively, see more problems and perform full testing. more present.

3. Shorten product time to market

Another benefit of outsourcing testing is the flexibility to scale up/down the team to quickly react to variables and avoid interruptions in the software development process.

In addition, the optimized workflow and high productivity of the software testing company also contribute to speeding up the testing phase, helping to shorten the development time and bring the product to market faster.

4. Reduce the risk of internal conflict

Outsourced testing services help businesses reduce the risk of conflicts between the development team and the testing team in a software development process.

While developers want to get the job done in the shortest possible time, testers often unwittingly prolong development time by trying to find bugs and request fixes. Therefore, this conflict always exists in technology companies and outsourcing the testing team will minimize the conflict inside the company.

5. Focus on core areas

Another obvious benefit of outsourcing testing services is that businesses can focus resources on important activities and bring about greater efficiency in using resources. In addition, less work is transferred to partners, which reduces pressure on company employees, helps everyone work more productively and creates a more efficient working environment. As such, there are many benefits to a company that decides to outsource testing services. If you are looking for these factors outsourcing software testing is worth considering:

• Cost savings
• Improve testing efficiency
• Effective in the long run
• Reduce product development time
• Reduce the risk of internal conflict
• Focus on core areas